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assembly_issue [2017/08/15 10:35]
Dale [Cannot plug power supply connector into base]
assembly_issue [2017/08/15 10:38] (current)
Dale [Cannot screw control stem onto stem of lamp]
Line 43: Line 43:
 ==== Cannot screw control stem onto stem of lamp ==== ==== Cannot screw control stem onto stem of lamp ====
  
-//<font 12.0pt/​arial,​sans-serif;;​inherit;;​inherit>​Possible cause</​font>//<​font 12.0pt/​arial,sans-serif;;​inherit;;​inherit>​- Not starting ​thread ​properly. ​//Solution //- Align stem more vertically, rotate slightly and try again several times.</​font>​+<font 12.0pt/​arial,​sans-serif;;​inherit;;​inherit>​If the control stem won’t screw onto the rest of the lampperhaps the thread is not starting properly. Align the stem more vertically, rotate ​it slightlyand try again. Do this several times starting at different orientations.</​font>​
  
-//<​font ​12.0pt/arial,​sans-serif;;​inherit;;​inherit>​Possible cause</​font>//<​font 12.0pt/​arial,​sans-serif;;​inherit;;​inherit>​- Bad male threaded insert on long stem. //Solution -// Try screwing a part with a different male thread into the long stem. If it works then bad stem insert. If it does not, then bad control stem. Contact Ario.</​font>​+<​font ​16px/​inherit;;​inherit;;​inherit>​Try screwing a part with a different male thread into the long stem. If it works then the male thread on the lamp stem is bad. If it does not, then the control stem female thread itself is badPlease contact us at support@arioliving.com and explain the problem.</​font>​